cv9996 Terms and Conditions
Please read these terms carefully before using the cv9996 platform. The rules described here apply to all registered members.
Last Updated: January 2026
Table of Contents
- 1. General Terms
- 2. Account Registration
- 3. Age Verification and Eligibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Account Suspension and Closure
- 11. Limitation of Liability
- 12. Changes to Terms
- 13. Contact and Complaints
1 General Terms
These terms and conditions ("Terms") form a legal agreement between the organisation operating the cv9996 platform ("cv9996", "we", "us") and the member using the platform ("you", "user"). By using the cv9996 website or services, you expressly agree to these Terms.
cv9996 is an online gaming platform that provides casino games, sports betting, and other entertainment gaming services for players in Bangladesh. It is each user's responsibility to read and understand these Terms fully before using the platform.
Alongside these Terms, our Privacy Policy and Responsible Gaming Guidelines apply equally and are considered an integral part of these Terms. In the event of any conflict, the provisions of these main Terms shall prevail.
2 Account Registration
Registering an active account on cv9996 is a prerequisite for using all gaming services. During registration, you must provide accurate and complete personal information.
2.1 Registration Requirements
- Each individual may open only one account. Multiple accounts belonging to the same person are strictly prohibited.
- The name, address, mobile number, and payment details provided at registration must be truthful and accurate.
- After account registration, cv9996 may request additional documents at any time for identity verification.
- Opening or operating an account using a false identity or incorrect information will result in immediate account closure, and the associated balance may be forfeited.
2.2 Account Security
- It is your responsibility to keep your login credentials (username and password) completely confidential.
- Allowing any third party to use your account is prohibited.
- If you notice any unauthorised access or suspicious activity on your account, you must report it immediately to [email protected].
- Use a strong password and change it regularly.
3 Age Verification and Eligibility
cv9996 strictly prohibits the participation of minors. Our platform is for adult users only.
3.1 Eligibility Criteria
- You must be 21 years of age or older.
- You must be mentally capable of making decisions.
- You are not eligible if a court has issued an order prohibiting you from gaming.
- cv9996 employees and their immediate family members must refrain from gaming on the platform.
3.2 Age Verification Process
cv9996 may request a government-issued identity document (National ID card, passport, or birth certificate) at any time to verify a member's age. Account transactions may be temporarily suspended until verification is complete. Providing a false age is a serious violation and will result in permanent account closure.
4 Deposits and Withdrawals
cv9996 provides fast and secure financial transactions through the most popular mobile banking and bank transfer methods in Bangladesh.
4.1 Deposit Rules
- The minimum deposit amount is ৳500 (five hundred taka) for each payment method.
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposited funds are generally credited to the account within a few minutes.
- No additional fee applies to deposit transactions.
- You must use only a payment method registered in your name. Deposits from third-party accounts are not accepted.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳500 (five hundred taka).
- The withdrawal process is generally completed within 15 minutes to 2 hours.
- Withdrawal requests may only be made using the same method used for the deposit.
- Identity verification must be completed before a withdrawal can be processed.
- Bonus funds linked to an active wagering requirement cannot be withdrawn until that requirement is met.
- To prevent money laundering, cv9996 may request additional verification for large withdrawal amounts.
5 Bonuses and Promotions
cv9996 offers attractive bonuses and promotional offers for its members. Each bonus has its own conditions, which must be read carefully before acceptance.
5.1 Welcome Bonus
New members receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example:
- Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
- Deposit ৳6,000 → Bonus ৳5,000 (maximum limit) → Total balance ৳11,000
5.2 Wagering Requirements
- The wagering requirement for the welcome bonus is 15x (fifteen times the bonus amount).
- Bonus-related funds may not be withdrawn before the wagering requirement is met.
- Certain games may contribute at different rates towards meeting the wagering requirement.
- If the wagering requirement is not met within the specified period from the date the bonus was received, the bonus will be cancelled.
5.3 VIP Program
The cv9996 VIP program has five tiers, with weekly cashback provided at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.3% weekly cashback
- Gold — up to 0.5% weekly cashback
- Platinum — up to 0.6% weekly cashback
- Diamond — up to 0.8% weekly cashback
Progression through VIP tiers depends on your ongoing gaming activity. Cashback is automatically credited to your account each week.
5.4 General Bonus Rules
- Claiming the same bonus offer more than once is prohibited.
- cv9996 reserves the right to modify or cancel any bonus offer.
- If bonus abuse is proven, the relevant bonus and any winnings derived from it will be forfeited.
6 Gaming Rules
All gaming activity on the cv9996 platform is conducted in a fair and transparent manner. We use technology from established game providers to ensure fair play.
6.1 Game Outcomes
- All game outcomes are determined by Random Number Generator (RNG) technology.
- No game outcome is predetermined or manually controlled.
- If a game outcome becomes uncertain due to a technical error, the relevant round will be cancelled and the wagered amount will be refunded.
6.2 Betting Limits
- A minimum and maximum betting limit is set for each game.
- A separate maximum betting limit may apply while a bonus is active.
- Exceeding the betting limit will be considered a violation of the bonus terms.
6.3 Technical Issues
If a game is interrupted due to loss of internet connection or a device problem, the most recent data stored on cv9996's servers will be considered final. cv9996 is not responsible for issues arising in such circumstances.
7 Prohibited Activities
The following activities are strictly prohibited on the cv9996 platform. Violating these prohibitions may result in account closure and balance forfeiture:
- Operating multiple accounts belonging to the same individual.
- Opening or operating an account using false or fraudulent information.
- Using low-risk betting strategies for the purpose of claiming bonus benefits (for example, placing bets on opposite outcomes at the same table).
- Using the platform for money laundering or illegal financial activities.
- Attempting to exploit bugs or vulnerabilities in the game software.
- Operating games using automated software, bots, or scripts.
- Threatening, abusing, or behaving in an offensive manner towards other players or cv9996 staff.
- Conducting transactions using a third-party payment method.
8 Responsible Gaming
cv9996 believes that gaming is a form of entertainment and should always be enjoyed responsibly. We place great importance on the wellbeing and mental health of our members.
8.1 Voluntary Limits
Members may use the following tools at any time to keep their gaming habits in check:
- Setting daily, weekly, or monthly deposit limits.
- Taking a temporary break (cooling-off period).
- Applying self-exclusion for a specified period.
- Requesting permanent account closure.
To access these tools, contact our 24/7 live chat support or reach us at [email protected].
For more details on responsible gaming, visit our Responsible Gaming page.
9 Privacy & Data Protection
cv9996 gives the highest priority to protecting your personal information. Our platform is secured with SSL encryption technology and all data is stored safely.
- Your personal information will only be used for providing services, verifying identity, and fulfilling legal obligations.
- Your information will never be sold or rented to third parties.
- It may be necessary to share information with regulatory authorities due to legal obligations.
- You may request to review, correct, or delete your information at any time.
For detailed policies on data protection, please read our Privacy Policy.
10 Account Suspension & Closure
cv9996 reserves the right to temporarily suspend or permanently close an account under the following circumstances:
10.1 Reasons for Temporary Suspension
- When identity verification or age verification is pending.
- Unusual or suspicious transaction activity.
- During a security review.
10.2 Reasons for Permanent Closure
- Serious breach of the terms and conditions.
- Registering an account with false information.
- Fraud or misuse of bonuses.
- Evidence of being underage.
- Involvement in prohibited activities.
- Self-exclusion applied at the member's own request.
10.3 Balance Refund
Upon account closure, any valid balance (excluding bonus funds) will generally be returned to the user, unless forfeiture occurs due to a breach of the terms and conditions.
11 Limitation of Liability
cv9996 accepts no liability in relation to the following:
- Loss caused by the user's internet disconnection or device malfunction.
- Loss arising from third-party activities outside the platform.
- Financial loss resulting from the user's own gaming decisions.
- Temporary service disruption due to unforeseen technical errors.
- Loss caused by the user sharing their account credentials with a third party.
cv9996 always strives to ensure the highest quality of service; however, if a temporary issue arises due to technical reasons, we will endeavour to provide advance notice.
12 Changes to Terms
cv9996 reserves the right to partially or fully amend these terms and conditions at any time. Notification will be provided in the following manner depending on the nature of the change:
- The website will be updated with the publication date of the new terms and conditions.
- A notification may be sent to the registered email address for significant changes.
- Continuing to use the platform after changes take effect means you agree to the new terms and conditions.
If you do not agree to any change, you will have the opportunity to close your account before the change takes effect.
13 Contact & Complaints
If you have any questions, uncertainties, or complaints regarding these terms and conditions, please contact us. We are committed to resolving all complaints in a timely and fair manner.
Support Contact
When filing a complaint, please provide your account ID, the relevant transaction number, and a detailed description of the issue. This will help us resolve it quickly.