cv9996 Privacy Policy —
Your information is safe with us

1.1 Registration and Identity Information

When creating an account on cv9996, you are required to provide the following information:

• Full name
• Date of birth (for age verification — only for those aged 21 or above)
• Email address
• Mobile number
• Username and password
• Residential address

1.2 Financial Transaction Information

To process deposits and withdrawals, we may collect the following information:

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Date and time of deposits and withdrawals

The minimum deposit and withdrawal amount is ৳500. All financial information is stored in encrypted form.

1.3 Technical and Device Information

When you visit the cv9996 website, the following information may be collected automatically:

• IP address
• Browser type and version
• Operating system
• Device type (mobile, tablet, or desktop)
• Date, time, and duration of site visits
• Details of pages visited
• Referral source (where you came from before visiting our site)

1.4 Cookies and Similar Technologies

cv9996 uses cookies and similar tracking technologies for the following purposes:

• Saving your login session
• Remembering your preferences and settings
• Improving site performance
• Ensuring security

You can disable cookies from your browser settings, though this may affect some site functionality.

2.1 Account Management and Service Delivery

The information you provide is primarily used for the following:

• Creating and managing your account
• Login and identity verification
• Processing deposits and withdrawals
• Providing bonuses and rewards (such as a 200% first deposit bonus)
• Providing VIP program benefits
• Providing 24/7 live chat support

2.2 Security and Fraud Prevention

We use your information to ensure the security of the cv9996 platform:

• Detecting and preventing unauthorized access to accounts
• Identifying suspicious transactions
• Complying with anti-money laundering (AML) regulations
• Verifying user age (confirming 21+)
• Preventing the creation of multiple accounts

2.3 Communication and Promotions

With your consent, we may contact you regarding:

• Important account-related notifications
• Information about new bonuses and offers
• Platform updates and changes
• Security alerts

You may opt out of marketing communications at any time.

2.4 Service Improvement

We analyze user data to improve the cv9996 platform:

• Identifying popular games and categories
• Monitoring site performance
• Improving the user experience
• Resolving technical issues

3.1 Payment Processors

To complete financial transactions, we share necessary information with trusted payment service providers. These include bKash, Nagad, Rocket, and bank transfer services. These providers receive only the information required to process the transaction and are bound by their own privacy policies.

3.2 Legal Obligations

In the following circumstances, cv9996 may be required to disclose information to legal authorities:

• As part of a court order or legal process
• To assist government or regulatory bodies in their inquiries
• In investigations into serious crimes or fraud
• In the interest of protecting the rights and safety of other users

3.3 Technology Service Providers

To operate the cv9996 platform, we use the services of trusted technology partners, such as server hosting, cybersecurity, and analytics services. These partners operate under strict confidentiality agreements and may use your information only for the specified service purposes.

5.1 Active Account Data

All your information is retained for as long as your cv9996 account remains active. If the account is closed or becomes inactive, we may retain information for a specified period in accordance with applicable laws and regulations.

5.2 Financial Transaction Records

Financial transaction records are retained for a specified period due to legal and financial regulatory obligations. These records are used solely to meet regulatory authority requirements or to resolve legal disputes.

5.3 Data Deletion Requests

After closing your account, you may request the deletion of certain data. However, some information may need to be retained if there are legal obligations or ongoing investigation requirements. Contact our support team for assistance with this matter.

6.1 Right to Access Information

You have the full right to request access to the information stored in your cv9996 account. After secure identity verification, we will provide you with a copy of your information within a reasonable time.

6.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction. Some information can be updated directly in your account profile. For other information, contact our support team for assistance.

6.3 Right to Withdraw from Marketing Communications

You may choose to stop receiving promotional messages or marketing communications at any time. To do so, let us know via our 24/7 live chat support or email [email protected]. However, important account-related notifications will always be sent.

6.4 Right to Close Your Account

You may request to close your cv9996 account at any time. You will be given the opportunity to withdraw any remaining balance before the account is closed. Contact our support team to complete the account closure process.

cv9996 is a responsible gaming platform and is intended only for individuals aged 21 or above. We do not intentionally collect any information from minors. Age is verified at the time of registration, and if we learn that any user is under the age of 21, that account will be closed immediately and any collected information will be deleted.

If a parent or guardian believes their minor child has registered on this platform, please contact [email protected] immediately.

The cv9996 website may contain links to third-party websites, such as payment gateway portals or game provider portals. If you visit these external sites, their own privacy policies will apply. cv9996 is not responsible for the privacy practices of third-party sites. You are therefore encouraged to read the privacy policy of any external site before visiting it.

9.1 Update Notifications

cv9996 reserves the right to amend or update this privacy policy at any time. For significant changes, we will notify registered users by email or through the platform. The "Last Updated" date at the top of this page will always be kept current.

9.2 Meaning of Continued Use

Continuing to use the cv9996 platform after a policy change will be taken to mean that you have accepted the updated policy. If you disagree with any change, you should stop using the platform and contact us.